Social

The Social criterion evaluates how a company manages its relationships with its customers, employees, suppliers, board members, local communities, etc. Many diverse, qualitative factors play essential roles within the social criteria. Companies should aim to create a healthy and friendly working environment in order to fulfill the social criterion.

Examples of social factors include:

Hiring tendencies
Community relations
Wage equality
Working and safety conditions
Diversity, equity, and inclusion policies

Human right policies
Data protection and privacy
Ethical supply chain practices
Customer satisfaction
Employee treatment and engagement

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